1. Information We Collect
a. Location Information
- Real-time GPS location
- Location history during rides
b. Payment Information
- UPI details, wallet info, credit/debit
cards (via third-party gateways)
c. Device & Log Data
- Device type, OS version
- IP address
- App usage logs and crash reports
d. Driver & Vehicle Information
- Driver's license, vehicle registration,
insurance documents
- Background check data
2. How We Use Your Information
- To manage cab bookings
- Match riders with drivers
- Process payments
- Send notifications and updates
- Improve app performance
- Prevent fraud and ensure safety
- Comply with legal obligations
3. Sharing Your Information
We do not sell your data. We may share it with:
- Drivers (for pickups)
- Third-party services (payments, analytics, SMS)
- Government/law enforcement (as required)
- Business partners (in mergers/acquisitions with
notice)
4. Data Security
We use standard security measures like encryption and secure servers. However, no
system is completely secure.
5. Your Rights
You have the right to:
- Access/update your data
- Request data
deletion
- Withdraw consent
- File a complaint with a data authority
Contact us at contact@orbitcab.app to exercise these
rights.
6. Data Retention
We retain your data while your account is active or as needed. Post-deletion, data
may be anonymized for analytics.
7. Children's Privacy
Our service is not intended for users under 18. We do not knowingly collect data from
children.
8. Changes to This Policy
We may update this policy. Updates will be posted here with the new effective date.