Terms and Conditions

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our platform.

2. Eligibility

You must be at least 18 years of age and legally capable of entering into binding contracts under Indian law to use our services.

3. User Account

• You must register and create an account to use the booking services.
• Keep your login details secure and confidential.
• You are responsible for all activities under your account.

4. Booking and Cancellation

• Bookings are confirmed through the app with real-time driver assignment.
• You may cancel a booking as per our cancellation policy.
• Cancellation charges may apply depending on the timing and circumstances.

5. Payments

• All payments are to be made through the app via UPI, card, wallet, or other available methods.
• Fare is calculated based on distance, time, and type of service.
• Receipts will be provided electronically.

6. User Responsibilities

• Provide accurate information at all times.
• Use the app responsibly and only for lawful purposes.
• Do not harass, abuse, or misbehave with drivers or staff.

7. Driver Conduct

Drivers are expected to be professional and courteous. If you face any misconduct, please report it via the app or contact support.

8. Limitations of Liability

We are not liable for any indirect, incidental, or consequential damages. Our total liability for any claim related to the use of our service is limited to the amount paid for the ride in question.

9. Third-Party Services

Our services may include links to third-party platforms. We are not responsible for the content, terms, or practices of those services.

10. Termination

We reserve the right to suspend or terminate your account at our discretion for any violation of these terms or misuse of our services.

11. Amendments

We may modify these Terms and Conditions at any time. Updated terms will be posted here with the effective date. Continued use of the app constitutes acceptance of the changes.

12. Governing Law

These Terms are governed by the laws of India. Disputes shall be subject to the jurisdiction of the courts of Wellton, India.

13. Contact Us